Frequently Asked Questions

Find answers to common questions about our file conversion and online tools

General Questions
What makes your online tools different from others?

Our tools are designed with privacy and efficiency in mind. Unlike many online converters that upload your files to external servers, our tools process everything directly in your browser. This means your files never leave your device, ensuring complete privacy and security. Additionally, there's no file size limit imposed by server constraints, and processing is often faster since there's no upload/download time.

Do I need to create an account to use your tools?

No account creation is required. You can use all our tools immediately without providing any personal information, email addresses, or passwords. This approach maintains your privacy and allows for instant access to all functionality.

Are there any limits on file size or usage?

Our browser-based tools can handle files limited only by your device's available memory. For most users, this means files up to several hundred megabytes can be processed without issues. There are no daily usage limits or restrictions on the number of files you can convert.

Is my data safe when using your tools?

Absolutely. Your files are processed entirely within your browser using JavaScript. No data is transmitted to our servers or any third-party services. Once you close your browser tab, all traces of your files are automatically removed from memory.

PDF Conversion Questions
Why do my PDF conversions sometimes look different from the original?

PDF files can contain various elements like embedded fonts, color profiles, and complex layouts. When converting to image formats like JPG, some of these elements may be rendered differently depending on your browser's PDF rendering engine. For best results, ensure your source PDF uses standard fonts and simple layouts.

Can I convert password-protected PDFs?

Yes, but you'll need to enter the password when prompted during the conversion process. The password is used only to unlock the PDF for processing and is not stored or transmitted anywhere.

What's the best quality setting for PDF to image conversion?

This depends on your intended use:

  • Web/Email: 150 DPI provides good quality with reasonable file sizes
  • Printing: 300 DPI ensures sharp, professional-quality prints
  • Professional publishing: 600 DPI or higher for maximum detail
Why are my converted images so large?

High-quality conversions naturally produce larger files. If file size is a concern, try reducing the DPI setting or use our image compression tool after conversion. Remember that reducing quality will affect the clarity of text and fine details.

Can I convert specific pages from a PDF?

Many of our PDF conversion tools allow you to select specific pages or page ranges. Look for the page selection option in the tool interface before starting the conversion process.

Image Conversion Questions
What's the difference between JPG and PNG?

JPG uses lossy compression, making it ideal for photographs with many colors. It creates smaller files but may lose some detail. PNG uses lossless compression, perfect for images with text, sharp edges, or transparency needs. PNG files are typically larger but maintain perfect quality.

When should I use WebP format?

WebP is excellent for web use, offering better compression than JPG while supporting transparency like PNG. Use WebP when you need the smallest possible file size for web pages, but keep JPG or PNG versions as fallbacks for older browsers.

How do I maintain image quality during conversion?

Choose the appropriate format for your content type, use the highest quality settings your use case allows, and avoid converting between lossy formats multiple times. If you need to make multiple edits, always work from the original high-quality source.

Can I convert images in bulk?

Our tools support batch processing for multiple files. Simply select multiple files when uploading, and they'll all be processed with the same settings. This is particularly useful for preparing social media content or processing photo collections.

Technical Questions
Which browsers work best with your tools?

Our tools work on all modern browsers including Chrome, Firefox, Safari, and Edge. Chrome and Edge typically offer the best performance due to their optimized JavaScript engines, but all supported browsers provide reliable functionality.

Why do some conversions take longer than others?

Processing time depends on several factors: file size and complexity, your device's processing power, quality settings chosen, browser performance, and available system memory. Complex PDFs with many pages or high-resolution images will naturally take longer to process.

Can I use your tools on mobile devices?

Yes, our tools are fully responsive and work on smartphones and tablets. However, processing large files on mobile devices may be slower due to limited processing power and memory constraints.

What happens if my browser crashes during conversion?

Since processing happens locally in your browser, a crash will interrupt the conversion process. Simply restart your browser and begin the conversion again. No data is lost or compromised since nothing was uploaded to external servers.

Do your tools work offline?

Basic functionality works offline once the tool page is loaded, as the processing happens in your browser. However, you'll need an internet connection to initially load the tool interface.

Troubleshooting
My conversion failed. What should I try?

Common solutions include:

  1. Refresh the page and try again
  2. Check if your file is corrupted by opening it in its native application
  3. Try a different browser
  4. Ensure you have sufficient free memory on your device
  5. Try converting a smaller file to test functionality
The converted file looks corrupted or won't open.

This can happen if the original file was already corrupted, your browser ran out of memory during processing, or the conversion was interrupted. Try converting the file again, and if problems persist, verify that your original file opens correctly in its native application.

Why can't I convert certain PDF files?

Some PDFs have restrictions that prevent conversion, including heavy encryption or security settings, corrupted file structure, extremely complex layouts or embedded objects, or files created with non-standard PDF generators.

The tool seems slow or unresponsive.

This can be caused by large file sizes consuming system resources, multiple browser tabs using memory, background applications consuming CPU, or older devices with limited processing power. Try closing other tabs, restarting your browser, or using a more powerful device for large file processing.

Quality and Output Questions
How can I improve the quality of my conversions?
  • Start with high-quality source files
  • Choose appropriate quality settings for your needs
  • Use the correct format for your content type
  • Ensure your source file isn't already compressed or degraded
  • Process files on devices with adequate memory and processing power
Can I edit the converted files?

Converted image files can be edited in any image editing software. However, remember that editing compressed formats like JPG multiple times will progressively reduce quality. For extensive editing, consider converting to PNG first.

Why do colors look different after conversion?

Color differences can occur due to different color profiles between formats, browser rendering variations, monitor display differences, or compression algorithms affecting color data. For color-critical work, use formats like PNG or TIFF that preserve color information more accurately.

Business and Professional Use
Can I use your tools for commercial projects?

Yes, our tools are free for both personal and commercial use. There are no licensing restrictions or fees for business usage.

Are the tools suitable for professional design work?

Our tools are designed to handle professional-quality conversions with high-resolution support and quality settings appropriate for commercial use. However, for mission-critical projects, always test with your specific files and requirements.

Didn't Find Your Answer?

Our tools are designed to be intuitive and self-explanatory for most common conversion needs.

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